Blended Services Training Programme

Oct 29

Session #1: Intro to Research Help & Academic Disciplines

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Oct. 29 — Susan Shepley & Nora Gaskin

Introduction to Research Help service philosophy; similarities to and differences from Access Services
Introduction to the academic disciplines
- Social Sciences and Humanities disciplines, in general and at Mac
- Information use/types in the disciplines
Liaison librarians: what they do & how to contact

Oct 27

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Test your technical know-how!

Oct 20

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Thursday Oct. 22 — Nora Gaskin
This is an opportunity to review the material covered in the previous 2 Technology sessions, ask questions, and learn some extra tips, tricks, skills and techniques that aren’t going to be part of the assessment, but helpful to know if you’re ready to learn more.
Session Materials:
- Presention: Technology Session 3 Presentation

Oct 19

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Thursday October 15 – Rhonda Moore & Lynn Schneider
Session Materials:
- Technology Session 2 Presentation
- Technology Session 2 Homework

Oct 13

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Oct 01

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October 1/09 — Joan Sweeney Marsh

Outline
- Overview of program (1 hour)
  - Expectations
  - Rubrics
  - Liaison librarians: what do they do?
  - Mentors
  - Shadowing
  - Homework
  - Assessment
- Customer service & some aspects of referral (1 hour)
  - who is available to help in the library (IT, liaisons, etc.)
Session Materials
- Introduction Powerpoint presentations
- Handouts